Customer Service Help Line
- Phone: 020 3026 9859
- Select the service option.
- A member of staff will log the issue and address accordingly.
- They will be looking for as much detail about the fault as possible.
Please have the following data ready to report:
- Hospital Name
- Callers name and contact number
- Machine ID/Letter (taken from the home screen on the linen management website)
- Machine Location
- Fault symptoms (As much detail as possible)
- Message displayed on screen
- Miscellaneous (Any other relevant information which may help in diagnosis)